FAQ
Answers that remove doubt before purchase
Clear information about the digital profile, NFC cards, delivery, Pro and Teams.
General Information
What is a digital profile?
A digital profile is a modern way to share your data and contacts easily, quickly, and without physical business cards. With NinjaCard, you share your profile via NFC, QR code, or link, which can be updated at any time.
How do I share my profile?
You can share your digital profile with one tap using NFC, scan a QR code, use the share button, or Google Wallet. Just choose the most convenient method!
Does the other person need to install an app?
No. The profile opens directly in the phone browser. People can open it through NFC, QR code or a direct link without registration or an extra app.
What if the phone does not support NFC?
The QR code or direct profile link can be used instead. NFC is the fastest method, but Ninja Card works without NFC too.
Personalization
Can I personalize my profile?
Yes! You can personalize your digital profile with your logo, color scheme, social links, and other data you wish to share.
How do I update my profile information?
You can easily update your information through our online platform. Any changes are reflected instantly, and you can share them with one tap.
Can I change my phone, links or photo after the card is ready?
Yes. The card points to a digital profile that can be edited. If you change a phone number, link, photo or description, you do not need to print a new card.
Can the card use my own design?
Yes. Personalized cards can use your brand, colors, logo and visual style. For team orders, a shared company standard can be prepared.
Security
How secure is my data?
Your data is stored in a secure environment. The NFC card does not store any data-it simply triggers a redirect to a secure URL where your information is safely hosted.
What is stored on the NFC card?
The card contains only a link to your profile. Personal data is not stored physically on the card; it is managed through the platform.
Pro Plan and Advanced Features
What features does the Pro plan offer?
The Pro plan includes advanced features like contact generation, detailed profile visit statistics, and priority support. It's perfect for professionals looking to optimize their networking.
How do I start with the Pro plan?
You can start with a 30-day free trial of the Pro plan. After that, you'll have access to all the advanced features to help you expand your network and analyze engagement.
What is the difference between Free and Pro?
Free is good for a first test and basic sharing. Pro is for people who want more saved contacts, export, better analytics, a stronger profile and the option for a personalized card.
What do I get with annual Pro?
Annual Pro is the strongest offer because it includes Pro features and one personalized card connected to your digital profile.
Cards and delivery
How long does card production take?
After the design is confirmed and the order is approved, the card moves to production. Timing depends on workload and delivery, but the process is guided step by step.
Can I order cards for a team?
Yes. Teams can use shared branding, centralized management and multiple cards for different people in the company.
What is the difference between a standard and personalized card?
A standard card uses the base Ninja Card design. A personalized card uses your logo, brand and visual style.
Teams and business use
Who is the Teams plan for?
Teams is for companies that want centralized billing, shared branding, roles and easier management of profiles and cards.
Can we make a larger order?
Yes. For 25+ users, 200+ cards or a specific order, an Enterprise / Bulk solution is usually the better option.
Compatibility
Does the digital profile work on all devices?
Yes! The digital profile is fully compatible with all modern smartphones that support NFC or QR code scanning. You can share your profile anywhere, with any device.
Support
How can I contact support?
You can reach out to us via email or through the contact form on the website. Our team is available to answer your questions and assist with any issues.